Privacy Policy

1. Overview

Skyra is dedicated to protecting the privacy and security of our clients, website users, and service partners. This Privacy Policy describes how we collect, use, share, and protect your information when you visit our website, inquire about our translation and language services, or complete secure payments.

2. Information We Collect

We collect information you provide directly to us, including:

• Inquiry Details: Name, business email address, phone number, company name, and details regarding your language support requests.
• Payment Details: Name, billing address, email, phone number, and service reference number. Note that full credit card data is processed directly by our certified payment gateway and is not stored on Skyra servers.

3. How We Use Information

We use the collected information for the following purposes:

• To respond to your inquiries and compile service proposals.
• To process your online transactions and provide instant payment confirmations.
• To coordinate and deliver professional translation, transcription, subtitling, and academic support services.
• To comply with regulatory requirements under the laws of the Arab Republic of Egypt.

4. Data Security and Confidentiality

We implement strict administrative, technical, and physical security measures to safeguard client data. All our professional linguists operate under mandatory Non-Disclosure Agreements (NDAs) to protect sensitive client documents and files. Digital communications are encrypted using standard SSL technologies.

5. Third-Party Sharing

We do not share, sell, or rent your personal information. Your data is shared with third parties only in the following necessary circumstances:

• With our certified payment gateway processor to securely authorize transactions.
• To comply with binding legal requests, court orders, or regulations.